A tip (gratuity) is based on excellent service.  When using taxi service, expect to be treated fairly and with respect from your cab driver.  The taxi driver should be polite, neat in appearence and kind to his or her passengers.  The taxi cab driver should be a few minutes early when picking up so the customer knows they will be on time.  This is especially important when getting a taxi ride to a job or the airport.  The taxi should be driven without speeding as to insure a comfortable and stress free ride to the destination.  The cab itself should be free of dirt, smoke and personal articles.  The carpets should have floor mats and they should be clean.  The windows should be free of dirt and the seats should be clean as well.  The outside of the vehicle should be washed and waxed on a daily basis.

Upon arrival, it is important for the rider to pay the fare and to include gratuity for good service.  This is because the driver works hard to avoid traffic problems and to be at the pick up location on time.  You should not be overcharged and your fare should be a reasonable flat rate.  Gratuity or tips are based on service and are generally between 15% and 20%.  As a seasoned professional car service and limousine driver, I have received tips ranging from 5% to 80%!  It all depends on the person, and the car service reputation as well as the performance of the driver.

Please remember to tip your taxi cab driver because in most cases they are working for a small portion of the fare.  In addition they have out of pocket expenses such as a car wash, vacuum, and a portion of the cabs' fuel cost.  There are many factors that the rider is unaware of such as rude previous customers or traffic snarls that would make the average person irritable.  So be generous and tip your professional drivers.  Taxi drivers today have a bad reputation and Boro Cab Taxi Service has a goal to change that stereotype by hiring only honest and reliable drivers.